We’re here to help. Whether you have a question about your account, need help with a feature, or want to report an issue — reach out and our team will get back to you promptly.

Contact Us

Send us an email and we’ll respond as quickly as possible.

admin@charleyhub.com

We aim to respond within 24–48 hours on business days.

Common Topics

Account & Login Password resets, login issues, account access, and identity verification.
Profile & Settings Updating your profile, photos, personality results, and preferences.
Messaging & Calls Issues with sending messages, voice notes, or video and voice calls.
Matching & Discovery Questions about how matches are found and compatibility scores work.
Safety & Reporting Reporting inappropriate content, blocking users, and account safety.
Language & Accessibility Changing your app language, translation issues, or accessibility needs.
Delete My Account Want to permanently delete your account and data? Learn how here.

Helpful Links